The best way to determine if you have a leak in your plumbing system is by first checking your water meter. If you do not know where your meter is located, you can call May Valley Water to get the meter location.

1. Make sure no water is being used inside or outside of your house.
2. Locate your water meter and check the leak indicator to see if it is moving. Depending on the brand of meter, the leak indicator could be a small triangular shaped dial or a small silver wheel that rotates when water is flowing through the meter. If the dial is moving, chances are, you have a leak.
3. Or, you can also take a meter reading and wait 1 or 2 hours and take another meter reading (make sure no water is used during this time). If the reading has changed, you may have a leak.
Once you have determined that you have a leak, the next step is to determine if the leak is inside or outside the house.
1. Locate the main shut-off valve to your home and shut off the water at the valve.
2. Check the leak indicator for movement or use the meter reading method described above. If the leak indicator stops moving or there is no change in the meter readings, you have a leak inside your house. If the leak indicator continues to move or there is a change in the meter readings, then the leak is outside between the meter and the house.

1. Leaking faucets
2. Leaking toilets
3. Flapper valve/flush handle/overflow tubes on toilet
4. Water softeners
5. Ice makers

1. Hydrants
2. Underground pipes - look for a patch of grass or weeds that stays green or is greener than the rest and/or wet/damp areas

★ Turn off the tap while brushing your teeth. Water comes out of the average faucet at 2.5 gallons per minute. Don't let all that water go down the drain while you brush. Turn off the faucet after you wet your brush and leave it off until it's time to rinse.
★ Operate automatic dishwashers and clothes washers only when they are fully loaded or properly set the water level for the size of the load you are using.
★ Avoid using running water to thaw frozen foods.
★ Store drinking water in the refrigerator rather than letting the tap run every time you want a cool glass of water.
★ Take shorter showers. Replace your showerhead with an ultra-low-flow version.
★ Find and fix any leaky faucets. A faucet leaking 60 drops per minute will waste 192 gallons per month. That is equal to 2,304 gallons a year.
★ Sweep outdoor surfaces with a broom instead of using a hose.
★ Water lawns during the early morning hours when temperatures and wind speed are the lowest. This reduces losses from evaporation.
★ Raise the lawn mower blade to at least three inches. A lawn cut higher encourages grass roots to grow deeper, shades the root system and holds soil moisture better.

NEW CUSTOMERS
If you are purchasing and/or renting property that is within our service area, please complete and return the application prior to the desired date to begin service.

Application for water service is available at the link below.

SERVICE APPLICATION

If you have any questions please call us at (719) 829-4571.


NEW HOME OR BUILDING
If you are building a new home or building within our service area and there is no water service on your property then you will need to become a member of the May Valley Water Association and go through the application process in order for us to supply water service to your location.

The Application for New Membership will need to be completed and returned to May Valley Water. Once it is received, the application will be reviewed by the Board of Directors at a regular board meeting.

Application for Association Membership is available at the link below.

MEMBERSHIP APPLICATION

If you have any questions please call us at (719) 829-4571.


BILLING / RATES

The water bills are sent out around the 28th of each month and are due and payable on or before the 10th of the following month. Accounts not paid on or before the due date will incur late charges.

Payments may be made:
1. In person at the Association office located at 214 Main, Wiley, CO.
2. In the night deposit slot located at the office.
3. By mail, PO Box 310, Wiley, CO 81092
4. Legacy Bank in Lamar. (If you choose this option, be sure to include your water bill stub.)
5. On our website through PayPal.

PLEASE NOTE: You will be charged card fees associate with making an on-line payment.

The Association offers budget billing to our residential customers. If you are interested in budget billing, please contact our office for more information. The Association can email your water bill to you. If you are interested in this service, please contact our office for more information.


RATES

¾" METER
All residential homes usually have a ¾" meter
Minimum Charge - Includes 3,000 gallons - $47.00

All other usage is billed at the rate of $3.65 per 1,000 gallons

1" METER
Minimum Charge - Includes 6,000 gallons - $94.00
All other usage is billed at the rate of $3.65 per 1,000 gallons
1½" METER
Minimum Charge - Includes 9,000 gallons - $141.00
All other usage is billed at the rate of $5.36 per 1,000 gallons

STAND-BY RATES

¾" METER - $27.00 per month
1" METER - $54.00 per month
1½" METER - $81.00 per month

If you are unsure of the size of your meter, contact the office and they will assist you.

OTHER CHARGES
Reconnect Fee - Normal Business Hours $35.00
Reconnect Fee - After Hours (4:30 PM to 8:00 AM) $70.00
Visitation Fee $20.00
Delivery of Past Due Notice $5.00
Transfer of Membership Certificate $25.00
Late Charges 10% of past due balance